Meet Shannon & Michelle – New to the T+C Team!

Town + Country is elated to introduce two new team members to the T+C family! The Executive Estate Staffing team is pleased to welcome Shannon Riehman & Michelle Fleming … professional, kind and fun, our T+C team continues to thrive.

ShannonWebGet to Know Shannon:
Shannon grew up in Chicago and then Southern California with her parents and three siblings. She graduated from San Francisco State University with a Bachelor’s degree in English Literature. Shannon first worked with Town + Country as a part-time Nanny during college, and later on as a full-time Nanny. After several years of working in customer service for educational technology companies, she is now excited to be a part of the Town + Country team.

What are your goals for the year of 2015?
“Become a Town and Country expert!”

Who are your heroes?
“Dr. Suess, Maya Angelou, my mom – that’s a big question!”

What motivates you?
“Helping others.”

MichelleWebGet to Know Michelle:
Michelle grew up in the Bay Area and attended the University of Arizona. After graduating with a Bachelor’s degree in Speech and Hearing Sciences, she moved to Chicago and worked in a private home as a Nanny and Family Assistant. She then continued to work as a Nanny after recently moving back to San Francisco. What she loves about working for T+C is that she gets to help others find great in-home positions.

What motivates you?
“Happy people, seeing them smile.”

What are your top three favorite books?
“My Miette cookbook, The Little Prince and Lunch in Paris. “

What are your long-term career goals?
“To further my education while still helping others. “

We’re so excited that T+C is continuing to grow and improve with two wonderful new members!

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Meet Talitha!

Screen Shot 2014-12-22 at 10.54.04 AMTalitha has seven years of full-time and part-time experience as a professional nanny! Town + Country Resources is incredibly excited to be working with such an experienced Nanny. We have successfully placed her in both permanent and many temporary positions. Talitha is described as being incredibly outgoing and vivacious, known for her cheerful personality. Not only has Talitha gotten incredible reviews from the families she has worked for, she is also very smart and fluent in English, Spanish and Portuguese.

This superstar candidate loves to be outside and stay active in her free-time, enjoying walking, running and spending time at her gym.

Town + Country Resources truly appreciates all of your dedication, Talitha!

Get to Know Talitha:

If you could go anywhere, where would you travel on an epic adventure?
“New Zealand is definitely at the top of my list!”

What is your most prized possession? What couldn’t you live without?
“I love to look back at my pictures and reminisce on the incredible memories and experiences I have had.”

What is your favorite part about the holiday season?
“With the cold weather, I love drinking hot chocolate by my fireplace.”

If you won the lottery, what would you do with all of the money?
“So many things – travel all over the world, indulge at all of the finest restaurants, and put a lot away for my savings account.”

What motivates you?
“I’m motivated by my job. Waking up every morning with a purpose that I love is what keeps me inspired.”

Who is your favorite music artist?
“Hands down, The Beatles.”

Who are your heroes?
“My heroes include Dalai Lama and Oprah.”

Describe your typical day off
“My favorite activities on a day off include: lounging around, having a luxurious breakfast, going for a beautiful run outside and having dinner with a girlfriend.”

Our favorite client quote about Talitha: “Talitha was fantastic! I came home to a sleeping child, clean kitchen and Talitha quietly watching TV after figuring out our system all by herself. She’s sweet and friendly, but clearly ran the show and is confident and experienced.”

Give us a call if you’d like to meet Talitha or any of the other great Candidates we’re working with!


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Holiday Gift Giving – What to give your employee this season!

Frost on PineThe holidays are right around the corner, and there is no better time to show your household and executive staff your gratitude for the quality services they provide for you and your family. Although the gift-giving season can seem a bit daunting, we’ve found that it can be much easier than you might think!

When in doubt, cash bonuses tend to be preferred. Not only are they the easiest gift to give, they are also the most appreciated. In our experience, the equivalent of one to three week’s salary is about right, depending on the number of years of service.

Beyond just money, Town + Country’s candidates have told us over the years that there are certain gifts that are particularly coveted. We’ve compiled the most festive of those suggestions in our Top Ten Employee Gifts List.

Remember, your employees want to feel appreciated for all of their hard work and diligence. Regardless of the gift, it’s the thought that counts. Happy Holidays!

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Are my employers required to give me paid vacation?

MaryPat doesn’t fly around with a black umbrella, but she does have over 20 years of experience as a Child Development Expert. These posts will answer questions about child development concerns & managing your relationship with your employer or employee.

Dear MaryPat,
With the holidays coming up, I was wondering if my family is required to provide paid holidays and paid vacation time off? Any information you might have on the topic would be great! Thanks! -Julie

Hi Julie,
Employers are not required by law to provide paid holidays or vacations but we recommend that they provide two weeks of paid vacation time per year and paid legal holidays as an industry standard. We highly recommend that you have a written work agreement with your family that outlines your schedule, rate and how you will handle time off, including vacations and holidays. We also encourage our candidates and families to coordinate vacations in advance as much as possible.

By the way, employees currently working in San Francisco are entitled to paid sick time after their first 90 days of employment, accrued at the rate of 1 hour of sick time per 30 hours worked. (Some limitations apply.) And starting on July 15th, all full and part time employees in California will get similar rights to paid time off (1 hour of paid sick time for every 30 hours worked), though the new California law has a different set of limitations.

If you have paid time off, enjoy it! If you need any help or guidance on this or any other work issues, please call us. We are here to help!

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Our latest Estate Management Seminar – “Becoming More Tech Savvy”

DSC_0018We had a wonderful time at our latest Estate Management Seminar this past Wednesday evening – “Becoming More Tech Savvy.” The event was held at our Town + Country Palo Alto office, and our speaker Ted Hadley delivered a very informative step-by-step instructional on how to use Microsoft Excel to help manage a variety of estate tasks, including a quick tutorial showing attendees how to organize lists and start a new spreadsheet. In addition, two members of the Town + Country team, Shannon Riehman and Sarah Sizemore, briefly touched on how to make the most of Google Calendar and Google Docs.

Stay tuned for information on our next seminar. It’s sure to be another full class! Be sure and “like” our Town + Country Facebook page for updates on upcoming events and seminars. And as always, seminar attendees don’t have to be T+C candidates. Invite your friends, and if they become a T+C candidate, you will be eligible for our referral program! If you refer a who meets our requirements and gets placed in a perm job for 30 days, we will send you a $200 check! We hope you continue to enjoy the holiday season!

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Meet our December Temp Nanny of the Month: Kathy

IMG_7847Town + Country has been working with Kathy since 2006, and have successfully placed her well over 1,000 times! Kathy’s vibrant personality and stand-out skills interacting with families and their children means that clients are regularly requesting. She exudes a great energy and dedicates that energy both to her career as well as to her family – Kathy is a mother of five and a grandmother of 12! Not only is she a favorite among the children she takes care of, parents find her incredibly personable and conversational. Kathy is truly one of our best, consistent and reliable Temp Nannies! We are so fortunate to work with such a well-rounded and engaged nanny on a regular basis!

Get to Know Kathy:

If you could go anywhere in the world, where would you travel on an epic adventure?
“Definitely Italy! I’m quite the hopeless romantic.”

How do you like to spend your downtime?
“I love to hike undiscovered trails with my doggy.  I also love exploring second hand stores for hidden treasures.”

What do you love most about a rainy day?
“I love to see the rainbows when the rain ends. Also, nothing compares to breathing in the fresh air scent after a good rain.”

What is your idea of a perfect Saturday night?
“Hands down … dinner and a movie! Nothing better.”

Who is your favorite music artist?
“Too many to choose! Michael Buble, Josh Grobin & Celine Dion.”

If you won the lottery, what would you do with all of the money?
“First, I’d want to help my children out with a little extra money. Then, I would buy a new home and give the rest of the money to charities that help animals and children!”

Our favorite client quote about Kathy: “Kathy was awesome! She was engaged with the kids the entire time, making up games and reading endlessly. All my girls LOVED her. They actually waited by the door anxiously anticipating her arrival. We would be thrilled to have her watch our children again.”

If you’d like to work with Kathy or any of our other great Temp Nannies, give us a call!

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What’s on your table? T+C Thanksgiving recipe favorites

TreeThanksgiving is a time to give thanks, enjoy the beautiful friendships around you and indulge in delicious food. With the big day rapidly approaching, we’ve compiled a list of our tried and true recipes to incorporate into your traditional Thanksgiving favorites. Add some spice and decoration to your family table with our favorite sweet and savory dishes:

Roasted Fall Vegetables
Not only does this dish feature a nutritional variety of veggies, it also serves as a beautiful addition to your table with all of its bright fall colors. Ditch the plain green beans and treat the family to this beautiful thanksgiving favorite. Thank you Love Grows Wild for the recipe.

Honey Roasted Butternut Squash with Cranberries and Feta
Peas and Crayons has created a Thanksgiving masterpiece with their use of complementary flavors: butternut squash, cranberries, feta cheese, honey and spices. In pairing sweet with savory, this colorful dish is sure to please the most discerning guests.

Mini Pumpkin Pies
Excite the children with these personalized mini pumpkin pies. These are the perfect personal treat for all of your Thanksgiving guests, sweet and creatively decorated to add to your festive table decor. The only thing better than a pumpkin pie, are multiple mini pumpkin pies for all! We’re quite sure the kids will agree. Thanks, Home is Where the Boat is.

Pecan Pie Bites
Similar to the Mini Pumpkin Pies, these tiny little treats leave all guests satisfied with their buttery crust and sugary filling. Plus, the pecan filling adds a sophisticated flare to the rest of your Thanksgiving table. We’re grateful for you, Gold Medal Flour!

In this spirit of thankfulness, Town + Country Resources wishes you and your family a very Happy Thanksgiving. We are so thankful for all of you!

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Meet Deli!

deliDeli is one of Town + Country’s superstar Nanny candidates. She has been an absolute treat to work with ever since she started with us in 1997 – almost 20 years ago! Not only is she incredibly kind and gracious in working with the T+C team, Deli has established incredible relationships with the families we’ve placed her with.

Deli is flexible, loyal and has a gentle and loving demeanor. She is also an incredibly hard-worker. She is a life-long learner and takes great pride in the night classes she is currently attending. Deli is truly self-motivated, always striving to be the best she can be, making a positive impact on everyone she meets.

Get to Know Deli … 

If you could go anywhere in the world, where would you travel on an epic adventure?
I would absolutely love to go to Africa. I’ve always wanted to see that part of the world.

What is your most prized possession? What couldn’t you live without?
My children. Nothing is more important to me than being a mom.

What is your favorite part about the holiday season?
I love the holiday season! But, by far, Christmas is my absolute favorite part of the holiday months.

How do you like to spend your downtime?
I love spending my free time at the beach with my family when I’m taking a break from my job.

What would you do if you won the lottery?
I would definitely donate some of the money to a good cause. But, I would also love to travel the world and see all kinds of new places!

What motivates you?
My family is what truly motivates me. I would do anything to help make my family happier and more comfortable. 

Our favorite client quote about Deli: “You cannot put a price on the piece of mind that I get when entrusting my child’s care to Deli.”

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Help! How do I transition from working on my own to working with an at-home Mom?

MaryPat doesn’t fly around with a black umbrella, but she does have over 20 years of experience as a Child Development Expert. These posts will answer questions about child development concerns & managing your relationship with your employer or employee.

Dear MaryPat,
I have been working with my family for two years and have been so happy in my job. Thank you for helping me find them! 

For the past two years I have had a great experience caring for Jacob who was just three months old when I started. Mr. and Mrs. J were both working full-time, so I had Jacob all to myself. Last month, Mrs. J. had an adorable baby girl and she has decided to return to work only on a part-time basis. Mrs. J wants to keep me on full-time, despite the fact she will be home much more often than before. I imagine that my job responsibilities will change a lot. Do you have any advice for me?

- Sylvie

Hi Sylvie,
It is so nice to hear that the job has gone well and that you will be staying on full-time with your family. I do expect that your role will change both because Mrs. J will now be at home part-time and because of the new sibling to care for.

I suggest that you start a conversation with Mrs. J now. Ask her how she would like to manage things when she is home part-time. You will probably need to be much more flexible on what your duties are when Mrs. J helps with the children. You may find that Mrs. J wants you to focus on the baby or primarily with Jacob when she’s home or she might find it helpful to have you sometimes help with laundry or grocery shopping and other household jobs. I would also stay in close touch with her about discipline and routines with the children so that, together, you can provide a consistent clear message to the children.

She may be taking a maternity leave now so this is a great opportunity for you to check-in regularly with Mrs. J about what is working and what is not.

Feel free to contact us anytime as you work through this. We are here to help!

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Meet Michelle!

michelleMichelle is a lovely woman who has been working with Town + Country for years. She has recently been placed by us in three different part-time Housekeeper positions, all to rave reviews! Michelle’s communication skills are excellent, and she is very aware of the needs of others before they are even expressed. Her employers have described her as always going above and beyond what was expected of her and consistently taking a good level of initiative. She is a very capable candidate with a strong work ethic and over 10 years of experience working as a Housekeeper, Nanny and Caregiver.

Get to Know Michelle:

What do you love most about a rainy day?
I love being inside and listening to the sound of rain outside the window.

Who is your favorite music artist?
Any and all Pop oldies from the 1970’s or earlier! There are just too many to mention.

Who are your heroes?
Former Filipino president Cory Aquino, who was instrumental in the defeat of dictator Ferdinand Marcos.

Describe your typical day off.
Attending the Filipino-American Senior Association of Ballroom Dancing.

What is your idea of a perfect Saturday night?
Going out to eat with friends and shopping!

Our favorite client quote about Michelle:
“Michelle is very trustworthy. She is diligent in her work and is not someone who requires a lot of supervision or instruction on the job. She was always on time, and provided consistently quality work in my household.”

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