Q. Why is Town + Country Resources the premier agency on the West Coast?
A. During 25 years in business in the San Francisco Bay area, we have made more successful matches of highly qualified domestic professionals in clients’ homes than any other agency. We consider our candidates to be “gold” and really care about finding the right job for you. It’s the only way we can continue to keep our clients satisfied and continue the level of repeat business that we are fortunate to have. Our loyal clients demand the best staff in the business and by working with the best-qualified candidates, we can deliver. If you’ve got great professional experience, our dedicated Placement Counselors can provide you with the same level of service that has resulted in tens of thousands of candidates in the top positions in the Bay Area.
Q. What are the benefits of registering and working with Town + Country to secure my next in-home staff position?
A. Town + Country offers childcare providers and household professionals access to the Bay Area’s top positions. Typically, these positions are not advertised. Our goal is to help you find the right job for you and we invest the time in getting to know you and understanding the unique contributions you can bring to ensure that the right match is made.
We are available as a resource throughout the job search and interview process. For example, we will:
- Provide guidelines for successful interviewing techniques;
- Help you to communicate your experience in the most positive way;
- Depending on the type of position, help you with an existing resume or create a resume that we will present to clients; and
- Create a profile for you that we will use when we present you to clients to show you off in your best light.
After placement, we want to continue our relationship with you. We are always available to answer any questions that may arise and will check in with you and your employer to make sure everything is working out successfully in your new position. We also offer bonuses if you refer new qualified candidates whom we place in a new permanent position.
Q. How do I register with Town + Country to find a position?
A. We ask that you first complete our online application. This helps us understand your work experience and parameters for a new position. We then work to match you to the right positions for your skills and criteria.
Q. Is there a fee to register as a candidate with Town + Country? Is there a fee to me if I am hired by an employer that I meet through Town + Country?
A. Our services are completely free to you. There is no fee to you to register with Town + Country and if an employer decides to make a job offer to you, the agency fee is payable by the employer.
Q. What kind of experience do I need to be placed through Town + Country Resources?
A. To register with Town + Country, you need to have prior long-term, professional experience, including in-home experience. We need to speak with your previous employers and obtain excellent references for all prior positions. Nearly all positions require that you have a driver’s license. Related course work or volunteer work is always a plus. Before you are placed in a home, we will do a thorough background check including a driving record check, Social Security scan and a criminal background check. If you are seeking a childcare position, we also request CPR certification, a TB test and, after you and the family have agreed on employment terms, we will help you make your application to TrustLine, California’s registry for in-home childcare providers. Your TrustLine application will include getting your finger prints taken at a local LiveScan provider. Some clients may require additional background checks for their particular position. We also require that you have the proper authorization allowing you to accept work legally in the United States.
Q. How does Town + Country Resources find their clients?
A. We have had the pleasure of working with many of our clients over a period of years. Naturally, the requirements for a household change over time and families depend on us to address their evolving needs. Most of our new clients are referred to us by friends and family of those who have hired someone through our Agency.
Q. How long will it take to find the right position?
A. Search time varies based on your background and the type of position required. A candidate may search for as short as a week or as long as several months. Your Placement Counselor may be able to give you an idea of how long your particular search may take.
Q. What is the difference between a “live-in” and a “live-out” position?
A. Live-out candidates come into the employer’s home for a certain number of hours per day, and then return to their own home. While live-in candidates live with the family, they still work a set schedule. Some candidates live in separate cottages; other candidates live in the employer’s primary residence. The level of integration into the household varies and depends on the specific living arrangements and the candidate and employer’s style.
Q. Where are Town + Country’s jobs located?
A. Town + Country has jobs all over the San Francisco Bay Area. With the lush rolling hills of the wine country, the breathtakingly beautiful coast of the Marin headlands, the bustle of Silicon Valley, and the cultural offerings of San Francisco, the Bay Area is one of the most popular places to live in the United States. We enjoy beautiful weather, a very active population, limitless outdoor activities and a multitude of cultural events from which to choose. Our clients are seeking qualified Nannies, Housekeepers, Personal Assistants, Chefs and Estate Staff in the following areas: San Francisco County, Santa Clara County – including Campbell, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Saratoga, Sunnyvale; San Mateo County – including Atherton, Belmont, Burlingame, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, San Carlos, Portola Valley, Woodside; Contra Costa County – including Alamo, Blackhawk, Danville, Diablo, Lafayette, Livermore, Moraga, Pleasant Hill, Walnut Creek; Marin County – including Kentfield, Mill Valley, Ross, San Rafael, Sausalito, Tiburon; East Bay including Alameda, Berkeley, Oakland, Piedmont, Orinda; Wine Country – including Healdsburg, Napa, Sonoma, St. Helena; Monterey County – including Carmel, Monterey and Pebble Beach.
Q. I want to begin my job search with Town + Country! What’s the next step?
A. Simply complete this form and a Placement Counselor will get in touch with you.