You and your placement counselor will agree upon the fee per hour that is appropriate for you. Your placement counselor can give you a very good idea of market conditions and the going rate for people in your field. The amount of experience you have, any special skills you have and the quality of your references will all be factors in setting your rate.

If a client must cancel an assignment with less than 24 hours notice, you will get paid for the time you were scheduled to work.

Whether or not you accept an assignment is your choice. We will not confirm you for an assignment until you have agreed to it. If there is an employer who you have worked for previously and you wish to work for that employer again, we can present you to that employer the next time they have a need. However, we cannot guarantee repeat assignments.

Town & Country has a referral agreement in place with all of our clients prior to sending you out on an assignment. If your employer makes a job offer to you and you wish to discuss it further or to accept it, please contact your Placement Counselor and we’ll guide you through the steps.

For reasons of liability, we encourage employers to find other ways to ensure their children can be safely transported where they need to go. However, the final decision about whether to drive an employer’s children is up to you and the employer. If an employer asks you to drive their children and you would like to do so, please confirm your insurance coverage and your employer’s insurance coverage so that undue hardship for either party is avoided in the event of an accident.

The decision for how to handle tax payments is yours and your employer’s. We encourage you to get advice from a qualified tax professional in order to insure that you are in compliance with state and IRS tax regulations.

When you work for a client that you meet through Town & Country, any additional work that you are offered by that client, or someone who that client refers such as a friend or family member, must be booked through Town & Country. If the employer makes an offer of further work directly, please contact your Placement Counselor so that we can book the assignment for you.

Town & Country offers childcare providers and household professionals access to the Bay Area’s top positions. Town & Country is the Bay Area’s largest domestic staffing agency, so we offer you the greatest number of temporary assignment possibilities at any given time. Typically, these positions are not advertised.

Because our trained placement counselors understand the needs of our clients and the strengths of our candidates, we’re able to make great matches more efficiently than if you tried to find temporary positions on your own. We invest time in getting to know you so we understand which jobs to send you on. We respect your time and make sure that it is used efficiently. Your success is our success.

The registration process is very similar for both temporary and permanent positions. All Town & Country candidates complete of a detailed application and a thorough interview with our Placement Counselors in our office. When we believe a candidate might be a good fit for our clients, we then speak to each of their references at length to obtain a detailed work history. In addition to verifying work experience, we request legal documentation and conduct several background checks including driving record check, Social Security scan and a criminal background check. All of this work is done prior to candidates being sent to work with clients. After each temporary assignment for a client who is new for that candidate, we follow up with the client to get their feedback. We also rerun certain background checks, including the criminal records and driving records checks, every six months.

The employer pays your wages directly to you upon completion of the assignment. There is a four-hour minimum for each temporary assignment.