Posted on March 14th, 2013 in category Housekeeping, Training |
It’s been two weeks since Town + Country’s Housekeeper Training Seminar with Charles MacPherson and the feedback from clients and candidates is exceptional! One attendee said, “Charles has a very engaging, warm, welcoming and non threatening presentation style. He is funny, uses props and personal stories from his extensive experience to accentuate his points, and he has a clear command of the subject matter. The content was valuable and organized well.” Charles MacPherson, founder of the only accredited Domestic Staff Academy in North America, lead a two-day version of his Housekeeper training program. The seminar covered world-class housekeeping techniques, and gave access to advice and guidance from a leading industry expert. Many of the attendees swarmed him a the end of the “graduation” with thanks and praise, and a few had him autograph their workbooks and had their own photos taken with him. “He is a morale booster!” Each student gained hands-on practice and also received a detailed and illustrated housekeeping and laundry workbook. Charles covered a range of key technical skill plus general instruction on domestic service, including … Making the perfect bed Gorgeously folded laundry Formal place setting Time management skills Cleaning and dusting specialty surfaces using museum-grade techniques Best practices …
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On May 11th & 12th, Town + Country is partnering with Charles MacPherson to host a two-day professional housekeeper training class at the Hotel Sofitel in Redwood City. We’re incredibly excited to have Charles here to work with some of our top-notch housekeepers. Charles is the founder of Charles MacPherson Associates Inc. He has nearly three decades of experience in the service industry. In 2009, Charles opened North America’s only registered school for Butlers & Household Managers in Toronto. Charles has worked for and consulted with many of the highest-end hotels & resorts, as well as with prominent families around the world to help them set up their household systems, train and manage staff, and ensure the smooth running of their resorts, hotels, homes & estates. His web site is at www.charlesmacpherson.com. This course is not designed to teach a new or entry level housekeeper. It is designed to improve & enhance the skill set of an experienced housekeeper who is serious about their job, skills and career. It is ideal for Town + Country clients who want to the opportunity to have their housekeeper take their skills to the next level. This class is a two-day version of Charles’ …
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Posted on July 1st, 2011 in category Housekeeping |
If you want to be Earth friendly, a great place to start is by making your own cleaners. Many of our Housekeeper candidates are extremely knowledgeable about environmentally safe and green cleaning techniques. Here are a few of their safe and easy ways to make alternatives to common household cleaning products that work just as well as the chemical-filled cleaners. If you would like to find out more information about our Housekeeper candidates, click here. To download your own copy of our Natural and Non-Toxic Cleaning Alternatives, click here.
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