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Professional Housekeeper Training with Charles MacPherson

Posted on February 21st, 2012 in category Announcements, Employer Information, Housekeeping, Laundry Tips  |  No Comments

On May 11th & 12th, Town + Country is partnering with Charles MacPherson to host a two-day professional housekeeper training class at the Hotel Sofitel in Redwood City. We’re incredibly excited to have Charles here to work with some of our top-notch housekeepers. Charles is the founder of Charles MacPherson Associates Inc. He has nearly three decades of experience in the service industry. In 2009, Charles opened North America’s only registered school for Butlers & Household Managers in Toronto. Charles has worked for and consulted with many of the highest-end hotels & resorts, as well as with prominent families around the world to help them set up their household systems, train and manage staff, and ensure the smooth running of their resorts, hotels, homes & estates. His web site is at www.charlesmacpherson.com. This course is not designed to teach a new or entry level housekeeper. It is designed to improve & enhance the skill set of an experienced housekeeper who is serious about their job, skills and career. It is ideal for Town + Country clients who want to the opportunity to have their housekeeper take their skills to the next level. This  class is a two-day version of Charles’ …

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“Three Dot” Laundry

Posted on January 1st, 2011 in category Laundry Tips  |  1 Comment

I’m just old enough to remember trying to read columns by Herb Caen, Art Hoppe and Charles McCabe in the San Francisco Chronicle.  (This is back in the day when the “Sporting Green” was actually printed on green paper.)  I was trying to move beyond the funny pages, and I was just old enough to read their columns, but not really old enough to understand what they were talking about, so that didn’t last long. What does that have to do with raising kids you ask?  Well, in reference to the three asterisks that would separate the paragraphs in the column, I think one of those columnists (all of them?) would talk about the “three dot lounge,” and “three dot-ism,” and a laundry tip we recently heard about reminded me of those columns years ago. The other day we had spent the day with neighbors whose three sons are friends with our two kids.  All five of them are on the same swim team, so as we were packing up at the end of the day and trying to separate their (mostly identical) sweat jackets, we noticed that our friends had put dots on the labels of their sons’ jackets.  …

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