The benefits of a Town + Country Hotel Nanny
Are you staying in the Bay Area, or planning a trip here, and in need of childcare? You can depend on Town + Country’s roster of experienced Hotel Nannies. We have a great pool of experienced, professional Nannies located throughout the Bay Area who are able to meet your requirements.
A major advantage of hiring a Hotel, Temporary or On-Call Nanny from Town + Country is that you are getting a real childcare professional. We have verified all previous employers and have also conducted a thorough background check including driving and criminal records. We only send Nannies with excellent records and completely clean background checks on temporary assignments.
While it’s always great to schedule your temporary help in advance, we realize it is not always possible and we are ready to help you find the help you need, even with short notice. Placement Counselors are available to help you schedule a Hotel Nanny during our regular hours and also during extended hours on Friday evenings and all day on Saturdays and Sundays. Please give us a call to arrange for your short term or last minute requirement. Feel secure knowing you have the best care from our thoroughly screened childcare professionals.
Town + Country On-Call Nannies excel at:
- Planning and sharing fun activities with new youngsters of all ages.
- Working with a range of families and children with different needs and personalities.
- Always putting safety and health first. You can feel secure knowing you have the best care from our thoroughly screened, childcare professionals.
Hotel Nannies charge $20 per hour for a minimum of four hours. You pay the Nanny directly when she is finished working. There is also an Agency fee for Hotel Nannies of $10 per hour which is payable by credit card and is non-refundable. For Hotel Nanny bookings with less than 24 hours notice, the agency fee is $15 per hour.
If you need to make a change to the schedule we will do our best to accommodate you. But please keep in mind that for any cancellations made with less than 24 hours notice, the scheduled fee still needs to be paid to the Nanny as she has reserved time especially for you.
What clients and staff are saying
“Kristy was great. The kids loved her and I would hire her again any time. She had them both playing with her within minutes of her arrival, they hardly could find the time to wave us goodbye! I was impressed by how she could coordinate playing with a 5 year old and a 17 month old at the same time. We visit SF often so I will be contacting you again. We were extremely happy with the service. It was great for us to rely on your agency to provide us with a trusted sitter.” —Maryanne
“Even when you need a temporary Nanny, finding the right match is important. Town + Country Resources has the largest pool of temporary, on-call Nannies in the Bay Area. We know these Nannies very well and can find someone who will be the right fit for you.” —Melissa Browne, Town + Country Resources
What else do I need to know about temporary placements?
By signing an agreement with Town + Country, you agree to not share the name or contact information of any candidates referred by the agency with your friends or associates. If you contact a candidate referred by Town & Country for future assignments, you are required to report the hours and pay the appropriate placement fee.
Do I pay the temporary employee directly?
Yes, you will pay the candidate their wages directly upon completion of the assignment. There is a four-hour minimum each time a candidate comes to your home. Please note that the candidate’s wages are separate from the agency fees that are due when we book a temporary employee for you.
What agency fees can I expect?
There is a one-time Agency registration fee of $250. This registration allows you lifetime access to our qualified candidate pool. Payment of the registration fee does not guarantee that the agency will be able to fill every assignment.
For client requests during normal business hours, there is a referral fee of 35% of the total gross wages for each temporary employee placement, with a four-hour minimum. The referral fee is due when a candidate is confirmed for your assignment and is payable via credit card. Temporary fees are charged based on the anticipated total gross compensation for the entire period of employment. Supplemental fees will be due if the assignment is extended. The referral fee is separate from the wages you pay directly to the temporary candidate at the end of the assignment.
Our temporary department counselors are also available to take requests during after hours, Fridays from 5:00 to 8:00 pm, and Saturdays and Sundays from 8:00 am to 8:00 pm. Agency fees and nanny wages for requests made after hours are identical to fees and wages for Hotel Nanny placements. Click here for our after hours contact information.
Please note that fees for Hotel Nannies are structured differently.
What are your fees for Hotel Nannies?
For each Hotel Nanny booking, there is a referral fee of $10 per hour if the booking is made more than 24 hours in advance, or $15 per hour if made less than 24 hours in advance. Placements must be at least four hours. The referral fee is due when a Hotel Nanny is confirmed for your assignment and is payable via credit card, and the amount is based on the anticipated total number of hours of the assignment. Supplemental fees will be due if the assignment is extended.
The referral fee is separate from the wages you pay directly to the temporary candidate at the end of the assignment.
Agency fees for any requests for on-call nannies made during after hours are the same as the agency fees for Hotel Nanny placements. Our temporary department counselors are available to speak with you during after hours, Fridays from 5:00 to 8:00 pm, and Saturdays and Sundays from 8:00 am to 8:00 pm.
There is no Agency registration fee necessary for Hotel Nanny placements. Town + Country clients who have already paid the registration fee may book Hotel Nannies during regular business hours at the regular Temporary Nanny rate.
What is your cancellation policy?
If the assignment is changed or cancelled after a candidate is confirmed, the full temporary referral fee is due.
How do you screen your temporary candidates?
Our temporary candidates go through the same thorough screening process that all of our candidates go through. For our temporary candidates, we take additional steps to ensure that our information remains current as long as they are continuing to work with us for temporary assignments. In particular, after each temporary assignment for a client who is new for that candidate, we follow up with the client to get their feedback. We also rerun certain background checks, including the criminal records and driving records checks, every six months.
Is it possible to hire the same candidate for each assignment?
Our most qualified temporary employees are popular and get booked in advance, so we cannot always guarantee the availability of a specific person. Of course, we are always happy to check availability of any candidate for you. As with any service professional, the earlier you plan, the more likely it will be that you can book the employee you want at the time you need.
What if I want to hire a temporary candidate on a permanent basis?
If you and your temporary candidate agree to do so, you may hire your temporary candidate on a permanent basis. The Town + Country referral agreement details fees that are due when you hire any candidate that you have met through us. The Referral Agreement covers fees that are due for both temporary and permanent hires. Your Placement Counselor will be happy to review the Referral Agreement and fee structures with you. You can also read our fee policy for permanent employees in our Frequently Asked Questions section. Temporary fees do not apply toward a permanent referral fee.
Can a temporary employee drive my children?
We suggest that temporary employees do not drive your children. However, we understand that sometimes having a temporary employee drive your children is unavoidable. If the employee must drive your children, please contact your insurance provider to ensure that your children and property are covered by your policy. If the temporary employee is using his or her own vehicle we suggest you confirm their insurance coverage. We also suggest that you personally inspect the vehicle in which your children will be driven to ensure it is safe. If you have young children, also ensure that they will be seated in appropriate car seats.
Do I need to be concerned about payroll taxes?
When you hire an employee through Town + Country, according to the IRS, the candidate is considered your household employee, not an independent contractor or an employee of the Agency. Whether the employee is hired on a temporary or permanent basis, you may be required to withhold and report payroll taxes to the state and the IRS.
California law states that if you pay any number of employees (temporary or permanent) more than $750 in a calendar quarter, you are required to file for a tax ID number and pay certain employer taxes required by the state. In addition, when you pay any individual candidate more that $1,700 in a year, you are required to file for a federal tax ID and withhold and pay both state and federal taxes.
While Town + Country is not directly involved in any tax filings or reporting, we are knowledgeable about the subject and happy to answer any questions you may have.
We also suggest that you contact our partner HomePay (formerly Breedlove & Associates) at 1-888-273-3356 or at http://www.myhomepay.com. Breedlove & Associates specializes in helping household employers handle household payroll taxes. They provide excellent information and can help you make the best tax-related decisions for you and your family.