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 Presidents
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Monica Frei Jenkins
Co-President
Monica has been passionately committed to excellence in the field of child care for over twenty years. In the late 1980s, Monica taught preschool and also worked as a child life specialist at the Children's Hospital in Oakland, counseling families with terminally ill children. In 1988, Monica joined Mothers In Deed - one of the nation's leading domestic placement agencies - and became President of the company in 1995.
In 1997, Monica helped to lead the merger of Mothers In Deed and Town & Country to form the largest domestic placement firm in the country. Monica has been President of the combined company - Town & Country Resources - since the merger in 1997.
Monica is a leading expert in domestic placements and has been quoted in CNN on-line, BusinessWeek, Kiplinger's, SF Chronicle, SF Business Times, Personal Finance magazine, KRON4 and Palo Alto Weekly.
Monica is a mother of 3; Spencer is 9 years old, Pierce is 6 years old and Fiona is 3 years old. Monica has her own Town & Country Nanny who plays an integral role in her children's lives as well as enabling Monica and her husband to pursue their business careers. "At Town & Country Resources, we deliver a valuable service to families by providing top-notch, fully screened candidates. We have perfected the recruitment process to identify the best trained and most qualified Nannies and Household Professionals. As a working mother I know just how important it is to find the right person to care for my children."
Monica's leadership experience and commitment to quality childcare extends beyond her work at the company. Monica has been active in the Trustline Advisory Board, a California agency that provides criminal background checks for in-home child care providers. Additionally, Monica was a founding member of the Bay Area Nanny Agency Association (BANAA), has been a board member of the Association of Premier Nanny Agencies (APNA), and the International Nanny Association.
Raised in Cincinnati, by a Montessori teacher and an Attorney, Monica is one of seven children. She has a BA in Child Psychology from the University of Alabama.
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Ellen Pack
Co-President
Ellen has been an entrepreneur in the field of women’s services for over fifteen years. Prior to joining Town & Country Resources, Ellen founded Women.com, which she grew into the largest Internet destination for women on the Web. Ellen’s role included taking the company from its first employee to its IPO, and ultimately selling the company in 2001 to iVillage.
Ellen first encountered Town & Country Resources when she and her husband retained the agency to find a newborn specialist to ease their transition into parenthood. A few months later, they reengaged the agency to find the perfect Nanny: someone they could trust and who could keep up with their family’s busy dual-career lifestyle. She was impressed with the quality of the Nannies she met through Town & Country Resources and the speed at which the agency worked: "I really liked the way they took a very personal approach to understand what I needed. Town & Country Resources helped save me an enormous amount of time and I felt more secure as a result of their thorough screening process."
When the opportunity arose to become an owner of Town & Country Resources, Ellen jumped at the chance to assist busy Bay Area families with the vital services that Town & Country offers.
Ellen’s pioneering work has earned her recognition from a number of industry organizations and media outlets. In 1996, Forbes magazine featured her on its cover and Working Woman named Ellen one of "350 Women Who Changed the World" in the last two decades. In 1998, the San Francisco Business Times listed her among the "50 Most Influential Businesswomen in the Bay Area," and in 2001, Fortune Small Business magazine featured Ellen among "25 Women Who Are Making it Big in Small Business".
Raised in New York, Ellen is the youngest of five children. She holds an MBA and BA from Columbia University. Ellen lives with her husband and daughter in San Francisco, and their Town & Country Nanny is very much part of the family.
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Baby Nurses
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Elizabeth Dameron-Drew
Vice-President/Placement Counselor, Baby Nurses
Elizabeth joined Town & Country Resources as a Placement Counselor in 1996. Over the years here she has helped find solutions for a wide range of client and candidate needs. She has this to say of her current focus on Baby Nurse placements, “I’m incredibly satisfied by connecting parents to baby experts who offer much needed support during such a special, but often very challenging time.” As a working mom with years of experience having employed a Nanny, she has a first hand understanding of the peace of mind that quality childcare gives parents. She has a Bachelors Degree in Fine Art from California College of the Arts. Elizabeth lives on the Peninsula with her husband and her two sons. Because of her oldest son’s heart defect, Elizabeth has a unique understanding of the needs of families with children with health challenges.
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North Peninsula Nannies
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Denise Rattray
Placement Counselor, North Peninsula Nannies
Denise grew up in Montana and earned her BA in Communication Studies from the University of Montana. She moved to the Bay Area in 2002 and spent a number of years working in retail management. She came to Town & Country in 2006 as a Placement Counselor and finds it “fulfilling to know that I am able to make a client's busy life a little less hectic and stressful by finding them a dream Nanny to be a part of their family for years to come.” Denise lives in the South Bay and still attends University of Montana’s Homecoming every year.
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Veronica Ramirez
Assistant Placement Counselor, North Peninsula Nannies
Veronica grew up in Los Gatos, California and received her BA in Psychology and Child Development from San Jose State University. She worked as a Nanny for over 16 years and still keeps in touch with the children she cared for. After 10 years working for a family with 5 children, Veronica joined Town & Country in 2006. She enjoys working on the other side of the childcare spectrum and loves helping Nannies like her find lasting positions. Veronica lives in the South Bay with her husband and is excited to start a family of her own.
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Mid-Peninsula Nannies
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MaryPat Power
Placement Counselor, Mid-Peninsula Nannies
MaryPat grew up in Westport, Connecticut and Lexington, Massachusetts. She has her BA in Education from Lesley University in Cambridge, Massachusetts. MaryPat has spent much of her career in non-profit work. She founded and directed two early childhood education programs including Playschool in Atherton and is the former Director of the Children and Outreach Programs for the Child and Family Institute in Menlo Park. She continues to do a lot of volunteer work in the community. MaryPat joined Town & Country as a Placement Counselor in 2002. She likes the fast-paced work environment and team approach. She feels satisfaction when she can help Nannies find employment - and help families find great Nannies. MaryPat lives on the Mid-Peninsula with her husband and two children.
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Bridget Kerwin
Assistant Placement Counselor, Mid-Peninsula Nannies
Bridget was born and raised in Royal Oak, Michigan. She graduated from Oakland University in Rochester, Michigan where she studied Communications and Business. Bridget joined Town & Country Resources in 2007 after her husband’s career relocated them to the Bay Area. Prior to joining Town & Country, Bridget worked in Corporate Promotions and Advertising as a Project Manager. Bridget lives in the South Bay with her husband.
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South Bay & South Peninsula Nannies
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Jennifer Kramer-Talia
Placement Counselor, South Bay & South Peninsula Nannies
Jennifer grew up in Cupertino, California and received a BA in Child Development from San Jose State University. Jennifer taught preschool and managed the childcare center and all children's programs at the Decathlon Club before joining Town & Country in 1994 as a Placement Counselor. Jennifer loves the work she does at Town & Country because she enjoys finding great childcare solutions for families. Jennifer lives in the South Bay with her husband and two daughters.
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Kate Harrison
Placement Counselor, South Bay & South Peninsula Nannies
Kate grew up in upstate New York. She studied English and Communications and received her BA from Le Moyne College in Syracuse, New York. Kate worked as a Nanny in college and went on to be a Personal Assistant for a family in Colorado. She then opened up her own Nanny agency to place temporary Nannies in Breckenridge. Kate loves her job as a Placement Counselor and enjoys her role in creating such happiness when Nannies and families find a good fit. Kate lives on the Peninsula with her husband.
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Tessa Kotch
Assistant Placement Counselor, South Bay & South Peninsula Nannies
Tessa grew up in Memphis, Tennessee. She obtained a BA in Communication Studies from the University of Tennessee, Knoxville. Tessa has been a part of the Town & Country team since 2006. Prior to working at Town & Country, Tessa was a Nanny and Substitute Teacher in Memphis.
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Marin and Wine Country Nannies & Live-in Nannies
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Nathania Frishman
Placement Counselor
Marin and Wine Country Nannies & Live-in Nannies
Nathania is originally from Pittsburgh, Pennsylvania and lived in the Caribbean, New Jersey, Truckee and New Zealand before settling in the Bay Area in 1999. She graduated from San Jose State University with a degree in Psychology. During her 4 years at SJSU, Nathania was a Live-in Nanny for a family on the Peninsula. After graduating, Nathania worked as an Executive Assistant in a technology firm. Nathania joined Town & Country in 2006 as a Live-in Placement Counselor and enjoys bringing her experience as a Live-in Nanny to helping families and Nannies find the right match. Nathania lives in San Francisco with her 2 cats, Mochi and Quinn.
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Lindsay Lechner
Assistant Placement Counselor
Marin and Wine Country Nannies & Live-in Nannies
Lindsay grew up in Los Angeles. She received her AA degree from Cabrillo College in Santa Cruz and BA in Environmental Studies from UC Santa Cruz. After graduation, Lindsay traveled for 6 months and explored Central America. Upon return, she attended a Masters of Counseling Program at San Jose State University. After receiving her Masters, Lindsay joined Town & Country in 2006. At Town & Country, Lindsay helps to place Live-in Nannies as well as Nannies in Marin County.
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San Francisco, Marin & Wine Country Nannies
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Sarah Thigpen
Placement Counselor, San Francisco, Marin & Wine Country Nannies
Sarah was born in San Luis Obispo and grew up in San Diego. Sarah graduated from University of Wisconsin-Madison with a degree in Journalism and worked as a Nanny throughout college. After working in Manhattan for two years, Sarah moved to San Francisco in 1993 and joined Town & Country as a Placement Counselor in 1998. Sarah lives in the North Bay with her husband and two boys.
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Cara Sullivan
Assistant Placement Counselor
San Francisco, Marin & Wine Country Nannies
Cara was born in San Francisco and raised on the Peninsula, and in Redwood City. After attending Foothill College in Los Altos she transferred to University of California, Davis, where she earned a BA in Psychology in 1999. She worked as a Part-time Nanny throughout college and babysat regularly while growing up. Cara joined Town & Country Resources in December of 1999 and has been here ever since!
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San Francisco Nannies
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JoAnne Forman
Placement Counselor, San Francisco Nannies
JoAnne grew up in Marin and followed her family’s tradition by attending the University of Michigan, where she majored in English Literature. After graduating she spent 4 years in Boston, working for a management consulting firm. In 2002, JoAnne moved back to the Bay Area and earned her Masters in Organization Psychology from Golden Gate University. Prior to joining Town & Country, JoAnne spent several years working for a human resources consulting firm. JoAnne enjoys being a part of a team that is truly passionate about finding the right match between families and Nannies. JoAnne lives in San Francisco with her husband.
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Melissa Browne
Assistant Placement Counselor, San Francisco Nannies
Melissa grew up in Menlo Park. She has a BA in Psychology from San Francisco State University. Melissa joined Town & Country in 2006 as an Assistant Placement Counselor, and currently works with San Francisco Nannies. Melissa lives in the East Bay with her boyfriend.
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San Francisco, East Bay and Marin Housekeepers & East Bay Nannies
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Cori Doble
Placement Counselor
San Francisco, East Bay and Marin Housekeepers & East Bay Nannies
Cori grew up in Central New York on a small farm. She moved to San Francisco in 1997 with a family she was working for as a Nanny. Cori has a BS in Education from Houghton College and was a Nanny for almost 10 years. When she first came to Town & Country she was placed in two long-term positions. Cori returned to Town & Country in 2007, after working for a household staffing agency in Greenwich, Connecticut the previous year. Cori lives in San Francisco with her husband.
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Sarndra Elejorde
Assistant Placement Counselor
San Francisco, East Bay and Marin Housekeepers & East Bay Nannies
Sarndra grew up on a dairy farm in New Zealand. She received a Diploma of Early Childhood Education, an NNEB (New Zealand National Nanny Certificate) and a Certificate in Special Needs Education. Sarndra left New Zealand in 1994 and moved to Canada and the USA where she worked as a Nanny and a Baby Nurse for over 10 years. Sarndra first joined Town & Country in 2001 and returned to us in August 2007. She lives in San Francisco with her husband and son.
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Peninsula Housekeepers & Professional Caregivers
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Kristine Lange
Placement Counselor
Peninsula Housekeepers & Professional Caregivers
Kristine grew up in Naples, Florida and earned her BA in Rehabilitation and Psychology from Springfield College in Massachusetts. Prior to joining Town & Country, Kristine spent 12 years working for community service organizations. Most recently, Kristine worked as a case manager for Big Brothers and Sisters matching children with adult mentors. She moved to the Bay Area in 2006 and joined Town & Country as a Placement Counselor. Kristine enjoys working at Town & Country because “it's great to work with a team of people who pride themselves in customer service, relationship building and a passion for successful placements.” Kristine lives on the Peninsula with her husband.
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Louise Danner
Associate Placement Counselor
Peninsula Housekeepers & Professional Caregivers
Louise was born and raised in London, England and has been living in the USA since 1989. During that time she has traveled much of the USA and worked for many families as a Nanny. She obtained her BA from California State University of Hayward in Communication Studies with an emphasis in Business Management. Louise joined Town & Country in 2000 for a year and a half, and then came back to us again in 2004! Her prior years working as a Nanny give her a unique insight into the nuances of the profession. Louise currently lives in the East Bay with her husband and two children.
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Estate & Executive Staffing
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Nancy McIlvaine
Director, Estate & Executive Staffing
Nancy was born and raised in Florida and holds an MS in Psychology. She joined Town & Country Resources in 1997 as a Placement Counselor and is currently Director of Special Services, focusing on Estate Staffing. She was placed by Town & Country Resources as a Household Manager in 1993 and stayed with that family for four years. Nancy enjoys drawing from her personal experience daily when interacting with candidates and clients. She loves making matches that enable incredibly hardworking candidates to utilize their skills in making a client's life easier. Nancy lives in the North Bay with her husband and son.
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Susan Lee Kelly
Placement Counselor, Estate & Executive Staffing
Susan grew up outside of Chicago and has been living in the Bay Area for over ten years. She has been a Placement Counselor at Town & Country since 2005. Prior to joining Town & Country Resources, she worked as an executive for a major retailer specializing in Human Resources. Susan is passionate about truly understanding the personalities and needs of her clients and candidates. As a result, she is able to match skilled candidates with her clients and create positive, long-term relationships. Susan lives on the Peninsula.
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Michelle Barrientos
Associate Placement Counselor, Estate & Executive Staffing
Michelle is a born-and-raised San Franciscan and is an avid lover of her city. Michelle began working as a Concierge at a busy San Francisco convention hotel, which lead to her love of San Francisco history and enjoying ethnic cuisines. Before joining Town & Country in 2006, Michelle was a Personal Assistant for two years. Michelle says, “It is a delight to work with such a dedicated and talented team." She lives in the Bay Area with her husband and newborn baby.
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On-Call & Temporary Services
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Tiffany Trujillo
Placement Counselor, On-Call & Temporary Services
Tiffany grew up in Santa Cruz County and earned her BA in Anthropology from University of California, Santa Cruz. She joined Town & Country after working for several years as a Personal Assistant and Bookkeeper. Tiffany enjoys working for the Temporary Department because it allows parents to have a better quality of life by providing them access to professional, safe, reliable Nannies. "I love helping Nannies fill up their schedules with fun temporary assignments with children." Tiffany lives in San Francisco with her husband.
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Cheryl Lynn Mizerny
Placement Counselor, On-Call & Temporary Services
Cheryl grew up in a small town in Ohio and went to Eastern Michigan University where she earned her BA in Elementary and Special Education and a Masters in Educational Psychology. After college, Cheryl lived in the Ann Arbor area where she taught Art, Drama and Special Education for 16 years. She and her husband relocated to the Bay Area last year. Cheryl joined Town & Country in 2007 and finds it gratifying to place Temporary Nannies with families in need of quality, short-term child care solutions. Cheryl lives in the South Bay with her husband and dog.
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Candidate Recruiting
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Ashley Kinkaid
Recruiting Manager
Ashley is a Bay Area native who received her BA in Law and Society from the University of California at Santa Barbara. Prior to joining Town & Country in 2006, Ashley worked as a Nanny, preschool teacher and property manager. She considers herself a people person and enjoys her role as the Recruiting Manager, where she spends her days working closely with the various departments at Town & Country to ensure that our candidates and clients find the right fit for their needs.
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Reference Department
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Brianne Phillips
Research Assistant
Brianne was born and raised in Fremont, California. Prior to joining Town & Country in March of 2007, Brianne worked as a preschool teacher for four years. In her role in the Reference Department, Brianne enjoys listening to others describe their experiences and share their stories. The most rewarding aspect of her job is hearing amazing references and knowing that with her help, they will result in a perfect match for the right candidate and client. Brianne lives in the East Bay.
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Jeanne Epstein
Research Assistant
Jeanne grew up in Oregon and moved to Southern California to attend college. She earned a BA in English and went on to study Screen Writing at Chapman University. She joined Town & Country in 2004 and as a member of the Reference Department, Jeanne really enjoys the writing aspect of her position. As a new mom, she understands the importance of a good fit between candidates and families. Jeanne and her husband stay busy as new parents to their daughter and their American Bulldog, Missy.
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Greeting Coordinator
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Noël Mosca
Greeting Coordinator
Noël was born and raised in the East Bay where she still lives. Before joining Town & Country Resources in May of 2007, Noël was a preschool teacher for 8 years. She feels that a child's love for life is contagious and sincerely enjoyed being a part of their early childhood development. Being a people person, she loves her role as Greeting Coordinator and has a genuine interest in making our candidates and clients feel welcome.
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Marketing
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Amy Tato
Marketing Director
Amy grew up in Wilton, Connecticut. She earned her MSW from Boston College and earned her BA in Sociology from Miami University of Ohio. Amy joined the Town & Country Team in 2003. Prior to joining Town & Country, she worked in Marketing for a boutique construction company in Boston. Amy also has experience working in a private home as a Nanny and Personal Assistant. Amy currently lives in San Francisco with her husband.
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Katie Kangas
Marketing Coordinator
Katie was born and raised in San Jose, California. She has a BFA from Oregon State University, with an emphasis in printmaking and painting. Katie joined Town & Country in 2007. Prior to that, she worked doing contract Marketing for a real estate agency in Santa Clara.
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Technology
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Stanley Hutchinson
IT Director
Stanley was born and raised in Southern California where he graduated with a technical AA degree. Stanley spent time practicing and teaching yoga and doing small sustainable community civil engineering in British Columbia, Canada before he went on to study Graphic Arts and do darkroom and typesetting work. After managing a computer store in Idaho Falls he came to San Francisco, working with a number of high tech firms. He joined Town & Country in 2003 at the request of Ellen Pack, who he had worked for previously. Stanley keeps everything running as fast and efficiently as possible at Town & Country. Stanley lives on the Peninsula with his wife.
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Accounting
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Bev Brown
Finance and HR Coordinator
Bev was born in Montreal, Canada and moved to the United States in 1983. She graduated from Wake Technical in Raleigh, North Carolina with a degree in Accounting. Bev moved to California with her husband and two teenaged daughters in 1998. She joined Town & Country in October of that same year and has been with us ever since! She is active in both Social Justice & Leadership Ministry at her church. Bev lives in the South Bay with her husband and daughter. |
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