FAQ

How does Town + Country Resources differ from online and home care agencies?

Town + Country offers many advantages over other ways of finding a Caregiver. This detailed comparison of Town + Country versus home care agencies will help you to make the best choice for your family.

 

What is the difference between a Nanny and an au pair?

An au pair is treated as a member of the family, not an employee like a Nanny, and comes from a foreign country as a part of a cultural exchange program administered by the U.S. Department of State working with approved agencies placing candidates under a so-called “J-1” visa. Au pairs have limited duties that encompass care of children but most may not perform household tasks like laundry or managing the household in the parents’ absence. Unlike Nannies, au pairs are limited to a 45-hour work week and are limited to a one to two-year stay in the United States. Also, while Nannies vary in age, au pairs must be aged 18 to 26 years old. There are additional requirements imposed by the terms of the au pair’s visa, including that the au pair has been hired through a special agency approved by the U.S. Department of State.

What is Share Care?

When two or more families hire one Nanny to care for all the children, it’s called a “share care” arrangement. For a share care arrangement to work effectively, the participating families need to have a compatible geography, budget, values and preferences for how their children will be cared for. Typically, a Nanny will require a somewhat higher wage to care for more children. For tax purposes, each family participating in the share care is considered to be a separate employer. We encourage you to consult with us to evaluate whether share care is the right option for your family. We can help you make the right decision.

Which positions are similar to a Nanny?

A Family Assistant is most similar to a Nanny. Family Assistants take care of children while also helping to run the home. We often place highly qualified candidates who work as a combined Nanny & Family Assistant. Housekeepers primarily focus on keeping a home clean, but some Housekeepers might be able to help with childcare as well, typically on a back-up basis. Baby Nurses are similar to Nannies; the major difference is the age of the child being cared for. Some Nannies have experience caring for newborns and very young babies, while other Nannies have more experience caring for older children. Baby Nurses focus only on newborns, and typically only during the nighttime hours. Baby Nurses can also provide guidance to new Moms and Dads on feeding, sleeping and breastfeeding. We can help you choose household professional who will be the right fit for your family.

Do you offer temporary Nannies for short-term needs?

Yes. Town + County has a qualified pool of temporary Nannies who can care for your children for the amount of time you need – whether it’s an evening, a vacation or several months.  You can learn more here or contact us for more information.

Which positions are similar to a Baby Nurse?

A Baby Nurse is a unique candidate. While they do not usually have a nursing background, they are newborn experts with extensive skills and experience caring for babies from just a few days old to about four months of age. Baby Nurses know all about the unique issues relevant to newborns and can also provide guidance to new Moms and Dads on feeding, sleeping and breastfeeding. A Baby Nurse may sometimes be called a Night Nanny, Post-partum Doula or Newborn Specialist.

How does Town + Country Resources screen Baby Nurses?

We know that the safety of your family and home is your top priority, so we take security very seriously. Each Baby Nurse completes a rigorous screening and application process with our trained Placement Counselors, then we conduct background checks. We have extensive conversations with each reference to confirm work experience and qualifications. Qualified Baby Nurses often work with us for years, and we follow-up after each completed assignment to get our client’s feedback to add to our Baby Nurse’s reference file.

To ensure time to find the Baby Nurse who will be just the right fit for you and your baby, allow up to six months prior to your anticipated delivery date to begin the selection process. However, don’t hesitate to call us if you have an immediate need. We have worked with many families on short notice to find a great Baby Nurse.

What is the typical work schedule for a Baby Nurse?

Baby Nurses usually work eight- to twelve-hour shifts, most commonly at night. We also have Baby Nurses who work 24-hour shifts with a scheduled break.

What agency fees can I expect?

There is a one-time $250 registration fee that will allow you lifetime access to our qualified candidate pool. This registration fee is processed upon receipt of your Referral Agreement. In addition to the registration fee, there is a referral fee equal to 25 percent of the total compensation paid to your Baby Nurse for the entire assignment. The referral fee is due when a Baby Nurse is confirmed for the assignment. Fees are initially paid based on the anticipated total gross compensation for the entire period of employment, and supplemental fees will be due if the assignment is extended.

Meet our candidates